Harness the power of AI for logistics: A new era of efficiency and service

Harness the power of AI for logistics: A new era of efficiency and service

Paul Kirikov

Paul Kirikov

Head of Business Development at Modsen

A beautiful world where logistics operations flow effortlessly: demand is predicted with pinpoint accuracy, routes are optimized on the fly, and warehouses run like a well-oiled machine, with no mistakes in sight. Costs are slashed, customer satisfaction soars and your business thrives in ways you only dreamed of.

But usually delays pile up due to unexpected disruptions, inefficiencies in route planning eat into profits, and manual processes in warehouses lead to errors and rising labour costs.  This is exactly why AI in the logistics industry is no longer a vague idea – it’s the key to bridging the gap between where you are and where you want to be. Curious how it works? Let us explain.

Logistics and AI: Brief history of technological advancements

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2000s - Companies begin integrating basic automation and early data analytics in logistics to improve operational efficiency, laying the foundation.

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2010 - AI-powered systems gain traction, optimizing supply chains and predicting demand patterns with the help of big data and machine learning.

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2015 - UPS and DHL deploy AI for real-time route planning, significantly reducing fuel consumption and improving delivery efficiency.

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2017 - The integration of robotics and automation in logistics enters warehouses, with companies implementing AI for inventory management, picking, and sorting.

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2019 - AI algorithms become more sophisticated in predicting demand, and improving stock levels by analyzing vast amounts of historical and real-time data.

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2020 - Self-driving trucks and drones for last-mile delivery are tested and integrated into logistics operations.

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2023 - AI in logistics combines with IoT and blockchain technologies to create transparent, efficient, and secure supply chains.

Progressive companies began integrating AI into their operations more than 20 years ago, proving its value, and in 2024 being wary of such advances puts you at high risk of falling behind a faster-than-expected market.

Role of AI in logistics: From faster deliveries to lower costs

A noteworthy number of multinational corporations are currently engaged in the active adoption of AI. The findings of the Gartner survey indicate about 1/2 of the organisations polled intend to implement GenAI within the next year. Why is AI gaining momentum in logistics? Several factors are driving this shift:

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Evolving consumer expectations: Modern customers demand delivery flexibility, faster shipping (measured in hours, not days), and greater inclusivity, standardization, and sustainability.

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Transparency and visibility: Businesses now are under pressure to provide end-to-end supply chain visibility, ensuring customers and stakeholders can track shipments in real-time, anticipate delays, and make informed decisions.

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Data availability and innovation: The increasing availability of structured data, advancements in Gen AI in logistics, and powerful data analytics allows companies to extract actionable insights from complex datasets.

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Proactive disruption management: With global markets prone to supply chain disruptions, businesses are adopting diverse and flexible AI strategie to anticipate shifts and minimize risks.

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Cost reduction and efficiency gains: AI helps organizations reduce operational costs, boost efficiency via workforce automation, streamlining inventory management, or route optimization.

Still, doubt it's yours? Let's focus on concrete examples of AI in logistics that Modsen experts can implement directly for your company.

Finding it tough to start moving towards new tech?

Leave it to our logistics professionals. Send us your email and we'll get back to you for an in-depth conversation to answer all your questions and clear up any uncertainties.

Eugene Kalugin

CTO at Modsen

Eugene Kalugin
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Demand forecasting in logistics and supply chain management: Enhance precision with AI

For years, businesses relied on traditional forecasting methods. Simple historical data models, once sufficient, crumbled under the weight of uncertainty. Now, supply chain managers needed more than a number; they needed the whole story.

Predictive analytics in logistics gains a new level of reliability and transparency with the integration of XAI - Explainable AI. XAI uses simpler models, called surrogate, to explain what drives its decisions. For instance, if an AI predicts a sudden increase in demand for a product, XAI can show which factors, like upcoming holidays, weather changes, or market trends, influenced that prediction. To make this information even clearer, XAI uses a custom framework to link these factors to broader business goals or challenges. This way, decision-makers can see how specific predictions fit into the bigger picture, like planning inventory.

The benefits of AI in logistics extend far beyond predictive accuracy, revolutionizing operational efficiency and strategic planning. Advanced AI systems optimize fleet utilization and dynamically adjust shipping schedules by anticipating demand fluctuations through the analysis of intricate market trends, evolving trade policies, and volatile fuel prices. Real-time supplier tracking enables hyper-accurate storage planning, significantly reducing waste while enhancing customer satisfaction through timely deliveries.

For perishable goods, AI operates as a sophisticated inventory management system, integrating insights from historical sales data, meteorological forecasts, and promotional strategies. This ensures precise stock levels, effectively eliminating the risks of overstocking or shortages while maintaining an agile supply chain that meets ever-changing market demands.

Finally, AI in logistics offers a a clear vision for the unpredictable. By simulating “what-if” scenarios, businesses can proactively address potential supply disruptions or demand spikes, turning uncertainty into a strategic advantage. Instead of reacting to chaos, they’re anticipating it, always one step ahead.

The smart way forward: AI for logistics route optimization

Roads that think, adapt, and optimize in real time? Welcome to the era of smart roads, a cornerstone of smart cities. Equipped with sensors, cameras, and advanced algorithms, alongside tools like RFID tags, satellite monitoring systems, and 5G networks, smart roads analyze real-time traffic conditions, monitor road surfaces, predict traffic flow, and even suggest optimal routes.

A second application of AI in logistics is self-driving vehicles. These vehicles continuously fine-tune their routes based on live traffic data, navigating around congested areas and avoiding potential delays. You ensure timely deliveries, leading to significant reductions in fuel consumption, the need for human drivers, lowering operational costs and minimizing human errors.

Agentic AI, gaining popularity another use of AI in logistics, dynamically recalculates delivery paths, diverting vehicles to avoid traffic jams or flooded areas. For instance, if a road closure occurs, the AI immediately identifies alternative routes and communicates them to drivers. It can also prioritize urgent deliveries by reallocating vehicles or adjusting schedules, ensuring high-value shipments arrive on time while minimizing delays for other orders.

Besides, AI can integrate environmental data, such as air quality, weather conditions, and road construction updates, into the routing process. By factoring in these elements, companies can proactively regulate routes to avoid areas with poor air quality or hazardous weather, ensuring safer and more sustainable deliveries. Smarter logistics is not only advanced, it is greener.

In-the-field AI logistics solutions to see for yourself:

Optimising logistics expansion with IT auditing

Optimising logistics expansion with IT auditing

View case study

Logistics and automation: What your warehouse management needs

AI in the warehousing market is on the rise, currently valued at an impressive $8.3 billion in 2023 and set to soar with a staggering CAGR of over 26.8% from 2024 to 2032.

Warehouse automation operations in logistics leverage robotics, AI, and IoT to stand in contrast to traditional manual processes by providing precise inventory management, real-time tracking, and optimized resource utilization.  AI introduces the concept of predictive maintenance, where systems monitor equipment performance and foresee when upkeep is needed before breakdowns occur. Natural Language Processing (NLP) models serve a vital function in detecting data inconsistencies, safeguarding the accuracy and reliability of inventory records. AI can free up your human resources to focus on more strategic activities by automating repetitive tasks, such as data entry and analysis.

Likewise, self-navigating robots as AI tools for logistics warehouse automation equipped with a camera  quickly scan product labels and their characteristics (weight, dimensions, destination, and delivery address) using optical recognition. Leveraging a predefined sorting system, the robots automatically direct packages to their respective destinations. The shift to using AI in logistics for automation means a safer working environment, significantly reducing the risks associated with manual tasks and dropping the rate of workplace accidents.

Read more about Modsen warehouse automation:

AI-powered virtual assistant for warehouse management

AI-powered virtual assistant for warehouse management

View case study

What if the future of AI in logistics isn’t just about moving goods in a new way – but about rethinking how it’s done?

Now we can confidently say it: AI is a transformative assistant for logistics management. With advanced predictive analytics, robotics for warehouses, smart roads, and autonomous vehicles, companies can anticipate market demands with remarkable speed. These AI solutions for logistics enable businesses to achieve greater operational efficiency while significantly enhancing the overall customer experience. By ensuring on-time deliveries and maintaining high levels of order accuracy, companies build a strong reputation for reliability that promotes long-term customer loyalty. So don't be afraid of the new - our logistics team will work closely with you to implement these innovations to keep your business ahead of the competition.

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