Telemedicine Software Platform for Therapy Services

Requirements gathering and processing

To build a highly performative, functional, and scalable telemedicine software Modsen team started off by initiating an in-depth meet-up with our partner to hear out the project idea in detail and decide on the approach we would adhere to when developing the application.

One of the major concerns was the maintenance of sensitive data rock-solid security and client anonymity through the incorporation of EMR data encryption and compliance with several international healthcare software standards. These and other valuable insights into the future product’s functionality, purpose, and philosophy were thoroughly documented and laid the foundation of the sequence of further software development process steps.

Planning

Although planning might seem less crucial in terms of product development than, for instance, coding, in fact, without accurate and thoughtful process scheduling the success of the whole venture becomes highly questionable.

To ensure that the work will be completed in the shortest time possible and to avoid unexpected delays and task overlapping, our team adheres to Agile methodology that allows us to deliver top-tier quality software products ahead of time.

Team assembly

As soon as the first phase of the telemedicine software development process was over, we began to form the project team by selecting specialists relevant to the job not only in terms of their tech experience but also taking into account their familiarity with MedTech solutions.

The team assembly procedure at Modsen is twofold. At first, the company CTO picks the experts he deems most suitable for the project as he’s well aware of the tech background, strengths, and industry expertise of each Modsen team member. When the preliminary selection is done, our partner dives in to have a final say, test, or interview the specialists who are going to build the software destined to skyrocket their business.

By giving our clients a chance to participate in the team assembly process we provide them with positive hands-on experience that goes on until the final software development phase and creates an ambiance of joint involvement in the venture, which doubles its potential to succeed.

Design

Building the UI/UX of a telemedicine software platform requires a deep understanding of the key user scenarios and implies the creation of a stress-free product navigation experience that would put people at ease from the first click.

Modsen Design Studio UI/UX experts went for pastel, visually pleasing colors to give the platform a calming vibe and at the same time establish the brand color palette that would be associated with the company as a whole. The complete design process was divided into 5 core steps:

• UX research;
• UX strategy building;
• Wireframing;
• Visual design;
• Prototype testing;

Coding

Being focused on the employment of the finest and most effective technological solutions to build an outstanding telehealth platform for therapists and patients, our developer team went for Java, Kotlin, and AWS React as their core tools. The specificity of the telehealth software lies in its need for strict regulatory compliance and strong data security provision. To ensure these, we had to comply with the following healthcare software and data security standards:

• HIPAA
• PIPEDA
• IEC 62304
• DICOM
• HIPAA
• ICD-10
• Data Protection Directive 1995/46/EC
• FHIR
• OWASP

Comprehensive testing

Testing is one of the closing yet by no means less crucial steps on the way to a successful product launch. Modsen QA specialists drafted up various testing scenarios to make sure users wouldn’t experience any platform inefficiencies that might hinder the whole venture by ruining the impression of the software product. As soon as the testing was completed, the bug report was sent to the developer team for correction.

Integration

Having tested our fresh-out-of-the-oven telemedicine system, we presented the final result of our work to the client and handed them over the documentation, guidelines, and other related details. Modsen team also conducted a pre-launch consultation with our partner to make sure they are well aware of platform capacities, functionality, and potential for further improvement.

Servicing

Startup companies like our client’s one, usually require a software development partner whose guidance won’t terminate after the product launch. Our team focuses on long-term cooperation with each of our partners as their projects become dear to us and we truly care about their future scaling, improvement, and upgrading. As an established telemedicine software provider, Modsen offered our client 3 months of free-of-charge product servicing – the period sufficient for familiarising yourself with the app performance tendencies and starting to reap the rewards of launching a first-class quality telehealth platform.