Intranet Software Development for Home Appliance Manufacturing Company
37%
higher productivity in 3 months
50%
faster routine issue resolution
53%
rise in corporate events engagement
Challenge
Inefficient in-house document and business processes management due to the absence of an intranet portal for data exchange.
Solution
Development of a custom intranet software solution.
Tech stack
.NET JS, Angular, MS SQL.
Client
Our client is a large-scale South-Asian home appliance manufacturer encompassing over 10 000 employees. The company provides millions of customers with a wide range of products and has a broad network of service centers worldwide.
Challenge
With the opening of several new home appliance shops, adding new product categories, and expanding the number of employees, our client faced the challenge of documentation management inefficiency due to the low speed of approval and business processes. The former corporate software equipment and resources used within the company were unable to handle the increased volume of data. Thus, our client turned to Modsen seeking to build an internal online platform that could streamline document management, automate business processes, and optimize the completion of issue-prone manual tasks. The client’s requirements for the platform encompassed:
- Added social functions for communication between employees on both formal and informal matters;
- Full document management, easy-to-use search for corporate standards, acts, contracts, etc.;
- A feature for tracking the status of documents in the process of signing;
- A complete database of employee contacts, and ways of contacting them outside of the online portal;
- Sections with general info on events, news, and other data related to the company’s in-house life;
- Fast and convenient document search.
Team
3
Developer engineers
2
UI/UX specialists
2
Quality assurance testers
1
Business analyst
1
Project manager
Development process
Requirements gathering and processing
Discovery Phase
Planning
Team assembly
Sticking to the approach of CTO-compiled project teams, we do not exclude our clients from the process but encourage them to have a final say, interview, or test our team members to make sure their project is in the right professional hands.
Design
- UX research
- UX strategy building
- Wireframing
- Visual design
- Testing
Coding
Comprehensive testing
Integration
Servicing
Result
As a result of the close cooperation of Modsen professionals with our partner, we managed to build a robust, secure, and convenient corporate software system encompassing the following features:
- A detailed map of the company’s internal processes – supply and personnel management, technical maintenance of workshops, industrial safety, etc.;
- Full document management within the intranet portal. Users could send documents for approval, track their review status, and search for necessary acts, contracts, and standards;
- A database containing employees’ contact information. The section included well-structured info on departments, offices, positions, and contact details of employees. In a company as large-scale as the client’s, immediate contact for solving work issues was a game-changer;
- Social function – news, events, polls, exchanging ideas, employees’ birthdays, and in-house activities. Such information became available within the portal to keep employees in the loop about the company’s key events;
- Electronic document archives contributed to fast information search by assisting in finding the sources for various work issue solutions;
To date, we’ve been supporting the client’s intranet system for 3 months and the results of the first after-launch quarter are already impressive.
37%
increase in overall workflow productivity after the first 3 month
53%
growth in employee corporate life engagement rate
50%
faster solving of routine workflow issues